Simply browse our collection, select your preferred size, and click “Add to Cart.” Then proceed to checkout and follow the steps to complete your purchase.

We accept major credit/debit cards, and cash on delivery (where available).

Yes. All payments are processed through secure and encrypted systems to ensure your information is protected.

Orders can be modified or canceled within a limited time after placement. Please contact us as soon as possible. +201109310889

Yes, sure. You can transfer the money to our InstaPay account.

Yes, you will receive a confirmation via email or SMS once your order is placed.

Orders take between 2 to 5 business days to process.
Once your order is ready for delivery, the courier will contact you.

Yes, we offer international shipping to selected countries.

We may offer free shipping on orders above a certain amount during promotions.

Once your order is shipped, you will receive a tracking number to follow your delivery through ( Bosta ) website.

The courier will usually attempt delivery again or contact you to reschedule.

Shipping costs vary by governorate. Could you please specify your location?

If the order hasn't been dispatched from our end yet, we can cancel it immediately. However, if the order has already been handed over to the shipping company, you can inform the courier yourself when they contact you for delivery.

Refund/Exchange Policy
Once you receive the item from the courier, you will have 5-10 minutes to inspect and try the product.If you decide not to keep the product, you may return it immediately to the courier and pay only the shipping fees. No refund is allowed after the courier leaves.
For approved exchange requests, customers are responsible for all shipping and handling costs.
Items accepted without inspection are the customer's full responsibility; no refunds or exchanges can be processed once the courier has left.
Please note that you may check your order during sale but NO REFUND or EXCHANGE ON SALE ITEMS is allowed after the courier leaves
For orders containing four (4) or more items, a 50% deposit is required to confirm your order. This deposit must be completed within 24 hours of placing the order, or it will be automatically canceled.
EXCHANGE SHIPPING FEES ARE THE RESPONSIBILITY OF THE CUSTOMER unless there is a defect in the purchased item.

Upon receiving your order, you can try on the item. If there is an issue with the size or anything else, you can easily return it with the courier, paying only the delivery fee.

Our products are crafted from high-quality, sustainable materials. Specific details are available on each product page.

Yes, we offer warranties on select products. Check the product description or contact support for warranty details..

Care instructions are provided on the product page. Following these guidelines ensures product longevity.